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Maintenance Schedule

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OneLiberty Handbook

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IMPORTANT NOTICE :
Liberty Payment Options

Dear Valued Producers,

With the implementation of the APPR (ARB Premium Payment Rules) on 1 Oct 2021, we have widened our range of payment methods to include DBS MAX, SCB Payment link, virtual accounts, online payment gateway.
Please submit this form if you are interested to implement any of these payment options. We will connect with you upon receiving your application.


Thank you.

Liberty Insurance Pte Ltd


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IMPORTANT NOTICE : Effective 1 July 2020, Liberty Insurance Pte Ltd will suspend Installment Payment Plan (IPP) for Citibank issued credit cards

Liberty Insurance will continue to offer IPP for DBS/POSB, UOB, SCB issued credit cards.

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IMPORTANT NOTICE : NOVEL CORONAVIRUS SITUATION IN MAINLAND CHINA

Dear Valued Producers,

Please note that TourCare Plus / Travel Savvy policies issued/purchased from 27 January 2020 and after for travel to Mainland China will not be covered for this event.


Thank you.

Liberty Insurance Pte Ltd


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IMPORTANT NOTICE : ONELIBERTY CREDIT CARD PAYMENT RECEIPT DISABLED

Dear Valued Producers,

Please be informed due to system enhancement implementation, Oneliberty's Credit Card payment receipt will be temporarily disabled.

Affected Products from Oneliberty:
1. e-Care
2. Motor (VPC, VPE)
3. Medical (FWMI)

We'll provide an update here, once we re-enabled this feature. Thank you for kind understanding.


Thank you.

Liberty Insurance Pte Ltd

IMPORTANT NOTICE : COVID-19 OUTBREAK - NO COVERAGE FOR ALL TRAVEL AND MEDICAL POLICIES

Dear Valued Producers,

As W.H.O has declared the COVID-19 outbreak a pandemic, please note that there will be no coverage for any claims arising from COVID-19 under all travel and medical policies from 12 March 2020 10am.


Thank you.

Liberty Insurance Pte Ltd

IMPORTANT NOTICE : NOVEL CORONAVIRUS SITUATION IN IRAN, NORTHERN ITALY, JAPAN AND REPUBLIC OF KOREA

Dear Valued Producers,

Please note that TourCare Plus / Travel Savvy policies issued/purchased from 3 March 2020 and after for travel to Iran, Northern Italy, Japan and Republic of Korea will not be covered for this event.


Thank you.

Liberty Insurance Pte Ltd

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